Professional Summary:
Orientation Leader (April 2024 - Present)
• Oversaw and oriented new students through a multi-day program, guiding them in academic life, campus involvement, and opportunities at UC Berkeley
• Facilitated discussions and activities on diversity, inclusion, healthy relationships, and mental health, cultivating an inclusive and welcoming community
• Mentored as a role model, providing advice and guidance to new students navigating the campus
Co-Chief Executive Officer (June 2023 - Present)
• Oversaw marketing efforts to establish my startup, COCOBRIQ Inc., in the barbecue industry
• Devised and implemented strategies to communicate the benefits of Coconut Shell BBQ Briquets through various channels, boosting brand awareness and customer
• Created compelling content and formed strategic partnerships, driving market expansion and growth for COCOBRIQ Inc.
Student Ambassador / Marketing Staff (May 2022 - August 2023)
• Oversaw front booth operations at the Pasadena City College Flea Market as a team leading ambassador— served 400+ vendors and customers in resolving inquiries and problems, resulting in a sharp increase in the flea market’s customer satisfaction rating
• Coordinated as a strategic leader in the setup and dismantling of dozens of flea market signage, front booth tents, A-boards, and barricades within tight two-hour time frames
• Completed other end-to-end fast-paced duties such as marketing campaigns, venue clean-up, and floating staff — awarded Flea Market and Leadership and Volunteerism Scholarships for exceptional initiative and problem-solving
Vice Chair of Public Relations (August 2022 - May 2023)
• Spearheaded the creative strategies and initiatives of the Public Relations Committee to increase student engagement on campus, resulting in a 35% increase in follower engagement for associated students’ Instagram— promoted from Secretary to Vice Chair for exceptional work
• Documented committee meetings and associated student event details by effectively leveraging Microsoft Outlook and Word to develop marketing strategies for campus events through flyers, A-boards, banners, and Instagram posts
• Monitored the Instagram feed of associated student: responsible for uploading posts and stories, formulating captions, replying to around 20 messages per day, and analyzed account analytics, including views and engagements
Sales Associate (August 2022 - January 2023)
• Managed a substantial queue of 100+ students waiting for online order pickups, showcasing exceptional multitasking and crowd management ability to assist in the completion of 50+ online orders daily
• Organized inventory, streamlined the preparation and packaging of 1000+ student orders, and established a fast-paced and effective system that significantly improved the efficiency of processing online orders
• Encouraged students to utilize a $200 student credit promoted by the bookstore by highlighting product variety that will assist their academic endeavor
Inventory Associate (June 2022 - August 2022)
• Managed the arranging, packing, and shipping of 15-20 large palettes of products such as COVID tests, clothing, and furniture
• Arranged, lifted, and stocked inventory for companies such as Amazon to receive
• Demonstrated exceptional multitasking in adeptly wrapping various packages for shipment
Food Service Worker (September 2021 - January 2022)
• Dispatched timely delivery orders to customers using a friendly demeanor, averaging around 20 delivery orders per day
• Collected payments from in-store and curbside customers, utilizing a combination of manual cash handling and cash register operations while contributing to accurate financial record-keeping
• Executed and transitioned through multifaceted responsibilities such as busser duties, food preparation, and meticulous inventory organization, inspiring a culture of heightened efficiency among fellow employees
Skills:
Programming Languages
• Python
• R
Software and Tools
• Microsoft Office
• Google Workspace
• Adobe Creative Cloud
• Canva
• Zoom
Analytical and Strategic Skills
• Strategic Thinking
• Attention to Detail
• Presentation Skills
Management and Leadership Skills
• Leadership
• Management
• Team Management
• Organization
• Skilled multi-tasker
Event Planning and Social Skills
• Event Planning
• Peer Advocating
• Social Media Marketing
Languages
• English (fluent)
• Spanish (elementary)
• Vietnamese (native)